Terms and Conditions –
h5bj Online Gaming Platform

1 Introduction

These Terms and Conditions govern your use of the h5bj online gaming platform, accessible at h5bj.org. By registering an account, making a deposit, or placing any bet on h5bj, you confirm that you have read, understood, and agreed to these terms in full.

h5bj is operated as an online gaming platform serving players in Bangladesh. The platform offers a range of casino-style games including slots, crash games, and card-based games. All games on h5bj are powered by certified random number generators and are subject to independent auditing.

These terms apply to all users of h5bj, including registered players, visitors browsing the platform, and anyone accessing h5bj through the mobile app or web browser. If you do not agree with any part of these terms, you must not use h5bj.

2 Eligibility

To register and play on h5bj, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by law.
• You must not be a current employee, contractor, or immediate family member of an h5bj employee.
• You must not have been previously excluded or banned from h5bj or any affiliated platform.
• You must be acting on your own behalf and not on behalf of any third party.

h5bj reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, h5bj may suspend your account and withhold any pending withdrawals until verification is complete. This is a standard procedure and is not an accusation of wrongdoing.

3 Account Registration

Each player is permitted to hold only one active account on h5bj. Creating multiple accounts — whether under the same name, phone number, device, or payment method — is a violation of these terms and will result in all associated accounts being closed.

When registering, you must provide accurate and complete information. This includes your real name, a valid phone number, and a date of birth that reflects your actual age. h5bj does not accept registrations using false identities, temporary phone numbers, or details that belong to another person.

You are responsible for:

• Keeping your h5bj login credentials confidential at all times.
• All activity that takes place under your account, whether or not you authorised it.
• Notifying h5bj support immediately if you suspect unauthorised access to your account.
• Keeping your contact details up to date so h5bj can reach you when needed.

h5bj will never ask for your password via email, chat, or phone. If anyone contacts you claiming to be h5bj support and asks for your password, do not provide it and report the contact to our support team immediately.

4 Deposits and Withdrawals

h5bj supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made using a payment account that is registered in your own name. h5bj does not accept payments from third-party accounts, and any deposit received from an unverified source may be returned and the associated account suspended.

Deposits:

• Deposits are credited to your h5bj balance within seconds of confirmation from the payment provider.
• Minimum and maximum deposit limits apply and are displayed in the Finance / Wallet section of your account.
• h5bj does not charge fees on deposits, but your mobile banking provider may apply their own transaction charges.

Withdrawals:

• Withdrawals are processed to the same payment method used for the most recent deposit.
• Standard withdrawals are processed automatically and typically complete within five minutes.
• Larger withdrawal amounts may require additional identity verification before processing.
• h5bj reserves the right to delay a withdrawal if there is a reasonable suspicion of fraud or a breach of these terms.
• Bonus funds are not withdrawable until the applicable wagering requirement has been fully met.

5 Bonuses and Promotions

h5bj offers bonuses and promotional rewards to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, which will be displayed at the time the bonus is offered. The following general rules apply to all h5bj bonuses:

• Each bonus offer is limited to one per player, household, device, and payment account.
• Wagering requirements must be completed before any bonus-derived winnings can be withdrawn.
• Wagering requirements are calculated based on the bonus amount unless otherwise stated.
• Bonuses have an expiry period. Any unused bonus or associated winnings will be forfeited after the expiry date.
• h5bj reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• If h5bj determines that a bonus has been claimed in bad faith or through exploitation of a technical error, the bonus and any associated winnings will be voided.

Players who are self-excluded or have active deposit limits may not be eligible for certain promotional offers. h5bj's responsible gaming tools take precedence over promotional eligibility in all cases.

6 Gameplay Rules

All games available on h5bj — including Fortune Mouse, Drill That Gold, Plinko, Teen Patti Joker, Limbo, and Muay Thai Champion — are governed by individual game rules that are accessible from within each game. These Terms and Conditions apply in addition to those individual game rules.

• All bets placed on h5bj are final once confirmed. Bets cannot be cancelled or reversed after the game round has started.
• In the event of a technical failure during a game round, h5bj will use server-side logs to determine the outcome. If a fair outcome cannot be determined, the bet will be voided and the stake returned.
• h5bj's server records are the definitive record of all game outcomes. In any dispute, the server log takes precedence over any screenshot or recording provided by the player.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• h5bj reserves the right to void any bet that was placed as a result of a software error, pricing error, or any other technical malfunction.

7 Responsible Gaming

h5bj is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity. These tools are available in your account settings and include:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Limits can be decreased immediately but can only be increased after a 24-hour cooling-off period.
• Session Time Reminders: Receive a notification after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from h5bj. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications.
• Reality Checks: Periodic pop-up reminders showing your session duration and net win/loss position.

If h5bj's monitoring systems identify patterns of play that suggest a player may be experiencing gambling-related harm, h5bj may proactively apply account restrictions and reach out to the player. This is done in the interest of player welfare and is not a punitive measure.

For more information on responsible gaming tools and external support resources, visit the Responsible Gaming page.

8 Prohibited Conduct

The following actions are strictly prohibited on h5bj and will result in immediate account suspension and potential legal action:

• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using h5bj for money laundering, fraud, or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Sharing your account credentials with another person or allowing a third party to operate your account.
• Attempting to reverse-engineer, copy, or reproduce any part of the h5bj platform.
• Registering multiple accounts to claim bonuses more than once.

9 Privacy and Data

h5bj collects and processes personal data in accordance with its Privacy Policy. By registering on h5bj, you consent to the collection and use of your personal data as described in that policy. Key points include:

• h5bj collects your name, phone number, date of birth, and payment details for account management and verification purposes.
• Your data is stored securely and is not sold to third parties.
• h5bj may share data with payment processors, identity verification services, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how h5bj handles your data, please read the Privacy Policy.

10 Limitation of Liability

h5bj provides its platform on an "as is" basis. While h5bj makes every effort to ensure the platform is available and functioning correctly at all times, h5bj does not guarantee uninterrupted access and is not liable for losses arising from:

• Temporary platform downtime for maintenance or technical reasons.
• Delays or failures in payment processing caused by third-party payment providers.
• Loss of data due to circumstances beyond h5bj's reasonable control.
• Any decision made by a player based on information displayed on the platform.

In all cases, h5bj's maximum liability to any player is limited to the amount of funds held in that player's h5bj account at the time the claim arises. h5bj is not liable for any indirect, consequential, or punitive damages of any kind.

11 Changes to Terms

h5bj reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, h5bj will notify registered players via the contact details on their account at least 7 days before the changes take effect.

Continued use of h5bj after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the updated terms, you must stop using h5bj and may request the closure of your account and withdrawal of any remaining balance.

The most current version of these terms is always available on this page. The "Last Updated" date at the top of this page reflects when the most recent changes were made.

12 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the h5bj support team. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available from within your h5bj account after login.
• FAQ: Visit the FAQ page for answers to common questions.

h5bj aims to respond to all support enquiries within 24 hours. For urgent account issues such as suspected unauthorised access, please use the live chat option for the fastest response.